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NEW JOB VACANCIES 2019 check out our link on the right column!


In line with the new General Data Protection Regulation, please find attached the Data Protection Privacy Notice for Patients, and leaflet explaining how we use your information.


Data protection Privacy Notice


How we use your information leaflet

SystmOnline

Using Systmonline 

Website address: www.theolivefamilypractice.nhs.uk 

  https://SystmOnline.tpp-uk.com

How to Register 

  1. Bring 1 form of photographic identification (Passport or Driving Licence) or 2 forms of any other non photographic identification (E.G. Utility bill and bank statement) to the practice.
  2. The Receptionist will then issue you with a unique username and password.
  3. You will be given a print out of your username, password and the practice website address

 

How to Order your Repeat Medication

  1. Go to the home page.
  2. Click on Order your Repeat Medication icon at the bottom of the page.
  3. Use your username and password (you can change your password now, if you wish)
  4. Follow the guidance to order your repeat medication.
  5. Please note some of your items may need to be monitored (E.G. Warfarin) and do not appear not on your repeats)

When to collect your prescription

  1. If you order your repeat medication before  5.00p.m. on any day, your prescription will be ready in 2 working days after 2.00p.m.
  2. If you order your repeat medication after  5.00p.m. add a further working day before collecting your prescription after 2.00p.m.

What else can you do online

  1. From the main menu, you can book, check and cancel GP or Practice Nurse appointments, follow the guidance.
  2. You can amend your contact details.




 
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